Billing Questions

I don't recognize some of the charges on my credit card statement.

We offer discreet billing for our customers. This means the description in your statement will not match the product name you signed up with. In its place, the name of our billing processing company will be on ...

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How can I verify if my account has been cancelled?

Upon successful cancellation of an account, you will be sent a confirmation email to the email address used during sign-up. If you can’t find this email in your inbox, try checking your email account's spam fol...

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How often will I be charged for my membership?

Monthly memberships are billed upon sign-up and every 30 days thereafter until cancelled. Three month memberships are billed upon sign-up and every 90 days thereafter until cancelled. One year memberships a...

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How does the Trial membership work?

Many of the sites allow for the purchase of a trial membership at a special-offer price and are only available for a certain number of days. All trial memberships are automatically upgraded to standard monthly ...

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How do I cancel my membership?

Click Here to submit a ticket with your email address and username you used when signing up for the site. One of our support staff will cancel your membership for you and send confirmation.

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